All answers to your questions about 57db in one place

57db offers two support channels — live chat and email. With live chat, you can talk to someone directly by logging into the site, which gives you the fastest resolution. To reach us by email, send a message to [email protected]. Both channels offer support in Bengali and English.

Yes, 57db's support team is active 24/7 — seven days a week, around the clock. There are no holidays or gaps between day and night. Whether you use live chat or email ([email protected]), you will get a response at any time.

To help resolve your issue quickly, have the following ready before reaching out: your account username or registered mobile number, the approximate time the issue occurred, the transaction ID (if it relates to a deposit or withdrawal), and a screenshot if possible. This makes it easier for the support team to verify and resolve your issue.

Absolutely. 57db's support team assists in both Bengali and English. If you are not comfortable in Bengali, you can ask your question in English and receive the same quality of help. In live chat, simply select your preferred language to be connected to the right team.

Live chat is instant — send a message while logged into the site and get a reply within moments, making it the best option for urgent matters. Email ([email protected]) is useful when you want to attach documents or screenshots and provide detailed information, such as for verification or complex account issues. Bengali support is available on both channels.

Log into your account, go to the "Deposit" option, and select bKash as your payment method. Enter the amount (minimum ৳200) and complete the payment from your bKash app by following the instructions. Save the transaction number — you may need to show it to support if required.

57db currently supports five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (including major banks such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank). The minimum deposit amount is ৳200 for all methods. Crypto and international cards are not accepted.

57db does not charge any deposit fee. However, your mobile banking provider (such as bKash or Nagad) may apply its own service charge. For bank transfers, your bank's standard fees may apply. It is a good idea to check the terms of the relevant service before making a deposit.

Deposits usually reflect in your account within a few minutes. If that has not happened, first confirm the payment status in your MFS app. Then contact 57db via live chat or at [email protected], mentioning your transaction ID and the time of the transaction. The team will verify and resolve it promptly.

The minimum deposit amount is ৳200 for all payment methods. No deposit below this amount will be accepted. The minimum withdrawal amount is ৳1,000. New accounts receive a 100% bonus on their first deposit — up to a maximum of ৳10,000.

The main purpose of the verification process is to confirm the ownership of each account and prevent unauthorized use. It keeps your account secure and ensures that funds reach the right person at the time of withdrawal. 57db follows this process to maintain SSL encryption and fair play.

Commonly accepted documents include a National ID card (NID), passport, and driving licence. All details on the document must be clearly legible and the document must not be expired. When uploading, make sure the photo is taken in good lighting and that all four corners of the document are fully visible.

Yes. All documents submitted to 57db are protected through SSL encryption. The information is used solely for account verification purposes and is not shared with any third party. For more details, please read the Privacy Policy page on the site.

When a verification is rejected, you will usually receive a message explaining the reason — blurry images, mismatched information, or an expired document are the most common causes. Resolve the issue and reapply. For assistance, contact us via live chat or at [email protected] and the team will guide you through the entire process.

Yes, there may be a problem. Before 57db processes a withdrawal, make sure the name registered on your account exactly matches the name on your bKash, Nagad, Rocket, or bank account. If the names differ, the withdrawal may be put on hold. If this happens, contact support to resolve it.

Yes. 57db offers betting on BPL as well as international cricket including the T20 World Cup and ICC tournaments. Markets for both domestic and international matches are available on the same platform. Check the available markets before placing a bet on any match.

If a match is declared abandoned (no result) due to rain or any other reason and no official result is produced, all bets on that match are generally treated as void and the stake is refunded. However, the handling may differ depending on the specific betting market's rules — please refer to the terms and conditions.

Yes. An accumulator or "parlay" bet lets you combine multiple selections into a single bet. If all selections are correct, the total odds are multiplied so the potential return is higher. However, if any single selection is wrong, the entire bet is lost. Accumulators carry more risk the larger they get, so bet responsibly.

Popular cricket betting markets include: match winner (which team will win), toss winner, top batsman (which batsman from either team will score the most runs), total runs (over/under), and innings score. For example, you can bet on which team will win a "Bangladesh vs India" match in markets like these.

Decimal odds are easy to read. For example, if the odds are 2.50 — that means for every ৳100 bet, you receive a total of ৳250 if you win (including your stake), so the profit is ৳150. The higher the odds, the greater the potential payout, but the lower the probability. Total return = stake amount × odds. Keep this simple calculation in mind and decimal odds are easy to understand.

57db offers live or in-play betting options on cricket and various other sports. Markets change as the match progresses and odds are updated based on each event. Live betting is exciting but requires quick decisions, so keep your budget in mind when placing bets.